3 Jobs in Oklahoma City, OK
NBLY - Mr. Electric of Oklahoma City is Hiring a Service Manager Near OKLAHOMA CITY, OK
Are you looking for a job that will challenge your leadership skills while allowing you to make a difference in people’s lives?
Are you an organized and proactive individual with a passion for ensuring the smooth operation of day-to-day business activities?
Do you want to be "THE MAN" to grow a branch!?
If so, you’re in luck! Mr. Electric is looking for an Electrical Service Manager to join our team, so apply today!
Why You Should Join Our Team as a Service Manager
- 65k annual salary- PLUS weekly, monthly, quarterly & annual bonus can easily push the pay into the 6 figures
- 401k Company match- Let us help you retire when you want to.
- Health- Ask us about the flexible plan we offer.
- We Invest in You – If you are a job jumper, don't apply. We are looking to find the right fit and pour into that person for the long haul!
- We Help You Achieve Your Goals – We’ll show you how you can control your income growth and reach your personal financial goals.
- Birthday and anniversary gifts- because why not?
- Advancement opportunity- We are going places and need people to go with us. We will share the Organizational chart with you and you can work for your promotion from day one.
- Great Work Culture- One of our codes of value is "Having fun in the process". Where else are you gonna find that?!
- 6 Paid holidays- Sorry it's not 7, but come on we're not a government job:)
- Chrismas week off- We love Christmas! We also believe family time is important; That is more than "word-service", we put our money where our mouth is!
- Ongoing training (Leadership, Sales, Products, How to run Business, Customer Service....)- We hate being stagnant! If you are content with being Okay, fine, or average, DON'T APPLY! We are really good and only getting better.
- Great Work Culture- One of our codes of value is "Having fun in the process". Where else are you gonna find that?!
- Up to 3 weeks of Paid vacation-
- Plus the boss is really cool ... ;)
Here are Your Responsibilities as the Electrical Service Manager at Mr. Electric
As a Service Manager, you are a key member of our team. You will be managing a team of Service Professionals (SP) who are the face of Mr. Electric and our service electricians.
Here are the primary responsibilities for this position:
- You will hire, train and manage the performance of the Service Professionals to ensure we’re providing excellent customer service, quality of work all while hitting revenue goals.
- You will handle escalated customer issues that cannot be resolved by a Customer Service Representative or Service professionals
- You will identify areas of improvement within the SP team to improve efficiency and customer satisfaction.
- You will provide ongoing field support to Team Leads and SPs.
- You will be the "go-to" person for all things field operations
Here’s How We Measure Success
- Top-Notch Customer Satisfaction – You will be responsible for ensuring a high level of customer satisfaction by training SPs to deliver an amazing customer experience.
- Efficiency – By utilizing operational metrics, you will be evaluating your team and implementing any improvements to enhance the efficiency of the SP team.
- Gross Profit – By increasing sales and decreasing cost per job, you will grow the success of your branch.
How to Know If You Are a Good Fit
As a Mr. Electric Service Manager,
- You focus on the positive and enjoy being around upbeat people.
- You keep your promises to the customer and the team.
- You are detail-oriented in your work, when communicating with customers, and developing the skills of our team.
- You are professional by nature, and it shows up in everything you do.
- You are comfortable with data entry and using technology.
- You enjoy meeting new people and building new relationships.
- You welcome feedback and are always looking to sharpen your skills.
- You have a strong attendance record.
Job Requirements
The following are the minimum requirements for the Electrical Service Manager position.
- 3 years of service experience in any trade with 5 work references.
OR
5 years of Management experience with 5 work references.
- Strong organizational, project management, and problem-solving skills
- Strong written and verbal communication skills
- Willingness to take classes in leadership and business management.
If you are ready to take the next step in your career as a Service Manager, and want to join a team where you are valued and can excel, APPLY TODAY!
Job Summary
Full Time
$81k-105k (estimate)
05/02/2024
06/30/2024
The job skills required for Service Manager include Customer Service, Leadership, Customer Satisfaction, Problem Solving, Project Management, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.
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